Review: The Exchange TRX Kuala Lumpur, Malaysia

|

The Exchange TRX Kuala Lumpur

The Exchange TRX shopping mall is one of Kuala Lumpur’s latest additions to its burgeoning retail scene, strategically located within the Tun Razak Exchange (TRX) financial district. As part of Malaysia’s effort to establish a world-class financial hub, the mall is located at the center of this prestigious urban development. Opened to the public in November 2023, The Exchange TRX Kuala Lumpur promises a luxury shopping experience, elevated dining, and world-class entertainment, with features and design aimed at redefining how visitors perceive malls in Kuala Lumpur. I recently visited The Exchange TRX to get a firsthand look at this new luxury icon and was genuinely impressed.

Design and Ambience

The Exchange TRX’s design exudes modernity and sophistication. The mall’s architecture, both exterior and interior, is sleek, clean, and futuristic, complementing its financial district setting. With a combination of glass facades and contemporary finishes, it stands out against the skyline while maintaining harmony with its surrounding environment.

The Exchange TRX facade
The Exchange TRX facade

The interior layout is thoughtfully designed to provide spacious, wide corridors and high ceilings that give the space an open, breathable feel, even when bustling with crowds.

The Exchange TRX boasts a spacious interior layout
The Exchange TRX boasts a spacious interior layout

Lighting plays a significant role in the mall’s aesthetic, creating a warm and inviting atmosphere. Natural light floods in through expansive skylights during the day, while at night, ambient lighting adds a sense of intimacy and luxury.

The Exchange TRX mall atrium
The Exchange TRX mall atrium

The Exchange TRX Kuala Lumpur incorporates green spaces in its design, offering visitors a chance to step into open air terraces and enjoy lush greenery amidst their shopping experience.

The Exchange TRX rooftop park
The Exchange TRX rooftop park
View of the Kuala Lumpur skyline from The Exchange TRX rooftop park
View of the Kuala Lumpur skyline from The Exchange TRX rooftop park

Raintree Plaza TRX is an urban oasis in the heart of Kuala Lumpur, offering a unique blend of tranquility and dynamism. An inviting space for calm, reflection and interaction. It serves as the main entry point into the mall from the Bukit Bintang area.

View of The Exchange TRX and Exchange 106 tower from Raintree Plaza TRX
View of The Exchange TRX and Exchange 106 tower from Raintree Plaza TRX

Nestled within the Raintree Plaza TRX, the majestic Rain Tree (Samanea saman) stands as a living testament to Malaysia’s path to independence. Known as the “Merdeka Tree”, this historic tree has been rooted here since before the country’s birth in 1957, embodying resilience and endurance. Its presence in the midst of a bustling financial district offers a striking contrast to the modern world around it, serving as a gentle reminder of Malaysia’s rich history.

Merdeka Tree, Raintree Plaza TRX
Merdeka Tree, Raintree Plaza TRX

Retail Mix and Brands

The Exchange TRX houses an impressive mix of international and local brands, offering a curated selection to satisfy a broad range of tastes and budgets. High-end luxury brands such as Louis VuittonGucciPrada, and Chanel have flagship stores here, catering to Malaysia’s affluent clientele and international visitors seeking premium shopping experiences.

Louis Vuitton and Rimowa stores at The Exchange TRX
Louis Vuitton and Rimowa stores at The Exchange TRX
Gucci and Prada stores at The Exchange TRX
Gucci and Prada stores at The Exchange TRX

Beyond luxury, the mall also offers mid-range brands, ensuring there is something for everyone. Fashion giants like Uniqlo and H&M are represented alongside local designers and niche boutiques, providing a more diverse shopping landscape.

Uniqlo store at The Exchange TRX
Uniqlo store at The Exchange TRX
H&M store at The Exchange TRX
H&M store at The Exchange TRX
H&M kids at The Exchange TRX
H&M kids at The Exchange TRX
Love, Bonito store at The Exchange TRX
Love, Bonito store at The Exchange TRX

The Exchange TRX introduces several new-to-market stores in Malaysia, including luxury Japanese department store Seibu, fashion brand Maison Kitsuné, Korean eyewear brand Gentle Monster, British fragrance brand Molton Brown, and Californian athleisure brand Alo Yoga. These international names make their brick-and-mortar debut, adding a fresh and exciting retail mix to the Kuala Lumpur shopping scene.

Seibu luxury department store at The Exchange TRX
Seibu luxury department store at The Exchange TRX
Korean eyewear brand, Gentle Monster storefront at The Exchange TRX
Korean eyewear brand, Gentle Monster storefront. Image: The Exchange TRX
British fragrance brand, Molton Brown at The Exchange TRX
British fragrance brand, Molton Brown at The Exchange TRX

The retail mix is further enhanced by the presence of tech giants like Apple (its first retail store in Malaysia), homeware stores such as Muji, innovative appliance brand Dyson and beauty brands like Aesop and Sephora, ensuring that the mall is a one-stop destination for fashion, lifestyle, technology, and beauty products.

Malaysia has one of the lowest prices worldwide for Apple products, such as MacBook, iPad, iPhone, Apple Watch and AirPods.

Apple store at The Exchange TRX
Apple store at The Exchange TRX
View from Apple store third floor, The Exchange TRX
View from Apple store third floor, The Exchange TRX
Apple store ceiling, The Exchange TRX
Apple store ceiling, The Exchange TRX

Visitors can access the Apple Store through the rooftop entrance located at the rooftop park on Level 3.

Apple store rooftop park entrance, The Exchange TRX
Apple store rooftop park entrance, The Exchange TRX
Muji store at The Exchange TRX
Muji store at The Exchange TRX
Dyson store at The Exchange TRX
Dyson store at The Exchange TRX
Aesop store at The Exchange TRX
Aesop store at The Exchange TRX

The mall showcases a range of international athleisure and sportswear brands, including Lululemon, Adidas, Nike, Under Armour and Foot Locker, offering an impressive selection for fitness enthusiasts and casual shoppers alike.

Lululemon store at The Exchange TRX
Lululemon store at The Exchange TRX
Adidas store at The Exchange TRX
Adidas store at The Exchange TRX
Nike store at The Exchange TRX
Nike store at The Exchange TRX
Under Armour store at The Exchange TRX
Under Armour store at The Exchange TRX
Foot Locker store at The Exchange TRX
Foot Locker store at The Exchange TRX

The Exchange TRX is also home to the largest Hoka store in Malaysia.

Hoka store at The Exchange TRX
Hoka store at The Exchange TRX

For tourists visiting Malaysia, head to the Concierge Counter to register and pick up your Tourist Rewards Card and enjoy exclusive benefits and discounts from participating stores in The Exchange TRX.

The Exchange TRX Tourist Rewards Card and discount vouchers
The Exchange TRX Tourist Rewards Card and discount vouchers

The Concierge Counter is located on Ground Floor, Central Exchange, directly opposite Christian Louboutin and Gentle Monster stores.

Concierge Counter at The Exchange TRX
Concierge Counter at The Exchange TRX
Christian Louboutin store at The Exchange TRX
Christian Louboutin store at The Exchange TRX

In addition to shopping, The Exchange TRX offers premium beauty services for both men and women, including Saw Salon and the world’s oldest barbershop, Truefitt & Hill.

Truefitt & Hill barbershop at The Exchange TRX
Truefitt & Hill barbershop at The Exchange TRX
Truefitt & Hill holds the Guinness World Record for the world's oldest barbershop
Truefitt & Hill holds the Guinness World Record for the world’s oldest barbershop

Dining Experience

The Exchange TRX is as much about culinary indulgence as it is about retail therapy. Its extensive food and beverage options cater to both those on the go and those seeking a leisurely dining experience. Visitors can savor a diverse range of local delicacies and international cuisines, ensuring there’s something to suit every palate.

The Exchange TRX Dining Terrace entrance from Raintree Plaza TRX
The Exchange TRX Dining Terrace entrance from Raintree Plaza TRX
Dining Terrace, The Exchange TRX
Dining Terrace, The Exchange TRX

A highlight is the Park Dining precinct, where visitors can enjoy alfresco dining at Kenny Hills Bakers On The Park and Amazonas, while taking in views of the city skyline.

Kenny Hills Bakers On The Park, The Exchange TRX
Kenny Hills Bakers On The Park, The Exchange TRX
Amazonas, The Exchange TRX
Amazonas, The Exchange TRX. Image: Amazonas Facebook Page

Shake Shack, the popular American fast-casual restaurant chain, has launched its first outlet in Malaysia at The Exchange TRX.

Shake Shack, The Exchange TRX
Shake Shack, The Exchange TRX. Image: Shake Shack Malaysia Facebook Page

The mall is also home to numerous cafes such as Café Kitsuné, % Arabica, Starbucks Reserve and Bacha Coffee, perfect for those looking to relax over a cup of artisanal coffee or freshly baked pastries.

Café Kitsuné, The Exchange TRX
Café Kitsuné, The Exchange TRX
% Arabica, The Exchange TRX
% Arabica, The Exchange TRX
Starbucks Reserve, The Exchange TRX
Starbucks Reserve, The Exchange TRX

Visitors can explore G’RAI and Nanyang Cafe for authentic local dining experiences,

G'RAI, The Exchange TRX
G’RAI, The Exchange TRX
Nanyang Cafe, The Exchange TRX
Nanyang Cafe, The Exchange TRX
Selection of pastries at Nanyang Cafe, The Exchange TRX
Selection of pastries at Nanyang Cafe, The Exchange TRX

Discover Malaysian favorites at Food Exchange, a food court that brings a modern twist to the traditional hawker experience.

Food Exchange dining hall, The Exchange TRX
Food Exchange dining hall, The Exchange TRX

Lavender, the popular Malaysian homegrown bakery and pâtisserie has an outlet at The Exchange TRX.

Lavender bakery and pâtisserie, The Exchange TRX
Lavender bakery and pâtisserie, The Exchange TRX

For a delightful post-meal indulgence, visitors can enjoy delectable gelatos from Venchi, the renowned Italian confectioner and gelateria.

Italian confectioner and gelateria Venchi at The Exchange TRX
Italian confectioner and gelateria Venchi at The Exchange TRX

Complementing the vast array of dining options on the Concourse Level, The Exchange TRX features Mercato, an upscale supermarket chain offering delectable dining options to an abundant array of fresh produce, artisanal meats, gourmet cheeses, and bakery delights from around the world. Visitors can also explore their curated collection of wines, beers and premium spirits.

Mercato supermarket, The Exchange TRX
Mercato supermarket, The Exchange TRX

Entertainment and Leisure

Cinema

The Exchange TRX is not just a retail and dining haven, but a lifestyle destination. It hosts a variety of entertainment options that make it stand out among Kuala Lumpur’s shopping malls. Aurum Theatre, a state-of-the-art cinema complex provides moviegoers with an immersive experience, complete with the latest audio-visual technologies and luxurious seating.

Auram Theatre, The Exchange TRX
Auram Theatre, The Exchange TRX
Auram Theatre hallway, The Exchange TRX
Auram Theatre hallway, The Exchange TRX

TRX City Park

For families, kid-friendly play zones and interactive attractions offer entertainment for children, making it a great destination for parents looking to entertain the whole family.

Play Cave, The Exchange TRX City Park
Play Cave, TRX City Park. Image: The Exchange TRX
Play City, The Exchange TRX City Park
Play City, TRX City Park. Image: The Exchange TRX
Water Play, The Exchange TRX City Park
Water Play, TRX City Park. Image: The Exchange TRX

Events and Seasonal Decor

One of the most interesting features of The Exchange TRX is its art installations and pop-up exhibitions. These events showcase both local and international artists, adding a cultural and creative layer to the shopping experience. With temporary exhibits and seasonal displays, the mall keeps its offerings fresh and dynamic, ensuring repeat visitors always have something new to look forward to.

Seasonal decor for Deepavali, The Exchange TRX
Seasonal decor for Deepavali, The Exchange TRX

Alice Saves Wonderland Exhibition

Alice Saves Wonderland is an immersive experience inspired by Alice’s Adventures in Wonderland, written by Lewis Carroll. In this exhibition, visitors join Alice on a mission to save the Wonderland – with a central theme of environmental sustainability which highlights even the smallest positive actions can lead to significant impacts, both within this immersive journey and in our everyday lives. The event is currently running until December 29, 2024. Alice Saves Wonderland tickets can be purchased on Klook.

Get a discount and save money on Alice Saves Wonderland tickets when you signup for a Klook account using this link.

Alice Saves Wonderland Exhibition, The Exchange TRX
Alice Saves Wonderland Exhibition, The Exchange TRX

Accessibility and Connectivity

Mass Rapid Transit (MRT)

Situated in the heart of Kuala Lumpur’s new financial district Tun Razak Exchange (TRX), The Exchange TRX shopping mall is highly accessible by public and private transport. Directly linked to the Tun Razak Exchange MRT station, the mall offers convenient access via public transport, especially for locals and tourists staying in central KL. The MRT connectivity allows seamless travel to and from various parts of the city, enhancing the overall convenience.

Enjoy unlimited travel on the LRT, MRT and KL Monorail with the KL TravelPass (Metro Card). The pass includes tickets for KLIA Ekspres airport train, the fastest way to travel from KLIA to Kuala Lumpur city center.

The Exchange TRX entrance from Tun Razak Exchange MRT station
The Exchange TRX entrance from Tun Razak Exchange MRT station

Driving

For those driving, The Exchange TRX offers ample parking space with cashless smart parking systems for an easy, hassle-free experience. The mall is accessible from Jalan Tun Razak, directly via the SMART Tunnel or straight from Maju Expressway (MEX) and Setiawangsa-Pantai Expressway (SPE) from the elevated roadway. If you need a vehicle for your visit, check out car rentals on Klook for competitive and transparent pricing.

Green Features

The Exchange TRX is committed to sustainability as part of its environmentally conscious urban development, aiming for LEED and GBI accreditation across its 17-acre lifestyle precinct. It incorporates climate-resilient infrastructure, high-performance building materials and zero waste principles to enhance energy efficiency and minimize landfill dependency.

A highlight is the 10-acre TRX City Park, which promotes biodiversity and provides essential green space in Kuala Lumpur. Additionally, the development emphasizes water-saving measures and community engagement to encourage sustainable practices among residents and visitors, positioning The Exchange TRX as a model for future urban developments focused on environmental sustainability.

Final Thoughts

The Exchange TRX is an ambitious project that successfully combines luxury, lifestyle and sustainability, all while setting a new benchmark for retail and entertainment in Kuala Lumpur. Its strategic location in the heart of the TRX financial district ensures it will become a key shopping and leisure destination for locals, expatriates, and tourists alike. The balance of high-end and mid-range retail options, coupled with its dining and entertainment facilities, makes it a versatile space where anyone can enjoy a holistic shopping experience. Whether you’re a fashion enthusiast, a foodie, or simply looking to explore a new mall, The Exchange TRX Kuala Lumpur offers something for everyone.

Leave a Reply

Your email address will not be published. Required fields are marked *